Privacy Policy
Effective Date: January 1, 2026
Table of Contents
1Information We Collect
Information You Provide Directly
- Account details: name, email, phone, username, password
- Profile data: display name, avatar, bio, preferences
- Identity verification: government ID, date of birth when required
- Payment information: billing address, card details via Stripe
- Communications: messages, support requests, feedback
- Content: photos, videos, music, text, calendars, uploads
Automatically Collected Data
- Device info: type, OS, browser, unique identifiers
- Usage data: pages visited, features used, time spent
- Log data: IP address, access times, referring URLs
- Cookies & tracking (see Cookie Policy)
Third-Party Service Data
- TikTok: user ID, display name, profile picture, email, analytics
- Discord: user ID, username, avatar, email
- Google/Apple: basic profile information
- Stripe: payment confirmation, transaction status
2How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve platform services
- Verify identity and enable login authentication
- Process payments, subscriptions, and marketplace transactions
- Send service updates, security alerts, and support responses
- Analyze usage patterns for feature improvements
- Detect fraud, prevent abuse, and ensure security
- Meet legal obligations and enforce terms
- Send promotional content with required consent
3Phone Number & SMS Data
We use your phone number for:
- Verification codes and security alerts
- Account and platform notifications
- Marketing messages with separate consent
- Agency communications
Our service provider Twilio handles message delivery. We do NOT sell, rent, or share your phone number with third parties for their marketing purposes.
For complete details, see our SMS/Text Message Terms document.
4AI & Analytics
We use AI and analytics tools for:
- Feature enhancement and user experience improvements
- Content moderation and policy violation detection
- Usage pattern analysis
Important: We do NOT use AI to rank, prioritize, or otherwise make automated decisions that significantly affect creators or their content visibility.
6Data Retention
We retain your information according to the following guidelines:
- Account data: retained during active use plus reasonable period after deletion
- Transaction records: 7 years for tax/legal compliance
- Usage logs: generally 90 days
- Marketing preferences: until opt-out
When you request account deletion, we will remove your data within 30 days, except where legally required to retain it.
7Data Security
We implement comprehensive security measures to protect your information:
- Encryption in transit and at rest
- Secure authentication and access controls
- Regular security assessments
- Employee data protection training
In the event of a data breach, we will notify affected users and authorities as required by law.
Payment cards are processed by Stripe; we do not store full card details on our servers.
8Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access personal data copies
- Correct inaccurate information
- Request data deletion
- Receive data in portable format
- Opt out of marketing
- Withdraw previously given consent
To exercise these rights, contact us at privacy@gotether.app. We will respond within 30 days.
9California Privacy Rights (CCPA/CPRA)
Categories of Personal Information Collected
In the past 12 months, we have collected:
- Identifiers: name, email, phone, IP address
- Commercial information: transaction history, subscriptions
- Internet activity: browsing, usage data
- Geolocation: IP-based location
- Audio/visual: profile photos, uploaded content
- Professional: agency affiliation, creator data
- Inferences from above categories
Your California Rights
- Right to Know: request collection, use, disclosure details
- Right to Delete: request deletion of your data
- Right to Correct: request fixes to inaccurate data
- Right to Opt-Out: refuse data "sale" or "sharing"
- Right to Non-Discrimination: no adverse treatment for exercising rights
To exercise these rights, email privacy@gotether.app or use your account settings. Identity verification is required. Authorized agents are permitted.
Clarification: We do not "sell" personal information as defined by the CCPA. We do not use personal information for cross-context behavioral advertising.
10European Privacy Rights (GDPR)
Legal Bases for Processing
- Contract: necessary for service provision
- Consent: marketing and optional features
- Legitimate interests: security, fraud prevention, improvement
- Legal obligation: law compliance
Your GDPR Rights
- Art. 15: Access data copies
- Art. 16: Rectify inaccurate data
- Art. 17: Erasure/right to be forgotten
- Art. 18: Restrict processing
- Art. 20: Data portability in machine-readable format
- Art. 21: Object to legitimate interest processing
- Art. 22: Not be subject to solely automated decisions
International Transfers: Data transferred to the U.S. is protected via Standard Contractual Clauses approved by the European Commission.
You have the right to lodge complaints with your local data protection authority.
11Children's Privacy
Our Services are intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under the age of 18.
If we learn that we have collected personal information from a user under 18, we will promptly delete that information and terminate the associated account.
If you believe we have collected data from a minor, please report it immediately to privacy@gotether.app.
12Third-Party Links
Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party services you access through our platform.
13Updates to This Policy
We may update this Privacy Policy from time to time. When we make material changes:
- We will post the updated policy on our website
- We will update the effective date at the top of this policy
- We may notify you via email for significant changes
Your continued use of our Services after the effective date of any changes constitutes acceptance of the updated policy.
14Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
goTether Platform, LLC
1 Galleria Blvd Suite 1900
Metairie, LA 70001
Privacy: privacy@gotether.app
Support: support@gotether.app